Career Opportunities

Wine Enthusiast Companies Public Relations Coordinator

Wine Enthusiast Companies seeks a dynamic, creative Public Relations Coordinator to work across both its e-commerce and media departments.

This position will be responsible for working with the Director of Communications, in tandem with the respective marketing teams to develop PR strategies and implement PR programs to optimize the press coverage of Wine Enthusiast Magazine and Wine Enthusiast Catalog products.  The successful candidate will be a PR professional with 3-5 years of experience, possess a very strong work-ethic, have extensive media and industry contacts, exhibit excellent writing skills with proven successes in coverage. Ideally, an interest and experience in the food and wine industry is a plus.

Primary Responsibilities:

  • Support Director of Communications by handling multiple brands independently with the ability to perform within fast-paced, multi-priority setting, adhering to deadlines, processes and budgets
  • Create Public Relations strategies, develop and implement creative traditional and non-traditional PR tactics that include event activations, on-brand partnerships, budgets and timelines.
  • Act as primary day-to-day brand PR contact within the organization, and with vendors and media.
  • Coordinate and execute editor interviews, including but not limited press meetings, consumer events and trade appointments, working in conjunction with the marketing team and the local sales organization.
  • Advise Director on identifying and evaluating key industry tastings and opportunistic sponsorships and events, and organize participation accordingly. Attend major events where applicable.
  • Bring strategic media value to marketing-driven promotions and events.
  • Represent company at select industry conferences, media events, seminars, tours and other consumer/trade events both on and off site.

Media Skills:

  • Maintain and develop close relationship with trade and general consumer media (national and local) and wine trade groups in order to maximize brand press coverage
  • Write effective press releases, fact sheets, company profiles, special pitches, etc. to ensure inclusion in planned and applicable editorial pieces as well as to initiate proprietary wine-related articles
  • Develop creative and successful “media savvy” ideas and promotions that reach beyond wine press to interest food and lifestyle general media
  • Manage media briefings with supplier spokespeople
  • Develop and maintain all media materials (such as brand talking points, media kits)
  • Familiarity and experience with Cision is preferred

Qualifications:

  • College degree in Public Relations, Marketing, Communications or related field.
  • 3-5 years’ professional experience in public relations required (public relations agency management and wine press and/or wine industry background experience preferred).
  • Comfortable working in a fast-paced, multi-priority setting.
  • Perfect verbal and writing skills for pitches, press releases, media alerts, PR plans, media briefing and messaging documents.
  • Established network of contacts within wine, food, lifestyle outlets.
  • Strong project manager skills, managing clear processes, communicating across departments and meeting deadlines.
  • Proven experience in developing and implementing on-brand successful PR strategies and plans.
  • Must be highly organized and possess strong analytical skills.

 

This is a full time position working on site at our headquarters in Southern Westchester, NY. Our offices provide complimentary transportation to and from the White Plains Metro North Train Station for our city commuters. We offer a competitive compensation package which includes paid time off and benefits. If you are interested in this position and your skills meet our qualifications please forward your cover letter and resume to hr@wineenthusiast.net. We look forward to contacting those who best match the job’s requirements. Please no phone calls or third party inquiries. EOE

 


B2B Product Marketing Assistant

Wine Enthusiast Companies seeks a Product Marketing Assistant to join the team.

You will be the primary support for the *Marketing Coordinator* and part of the team responsible for executing all B2B product related initiatives. This opportunity is ideal for anyone who enjoys marketing, is willing to tackle obstacles and contribute towards innovative solutions for the broader market.

The goal of the“B2B Product Marketing Assistant” is to be the person responsible for marketing products to our B2B partners/clients. You will learn to develop campaigns, work with our product development team, and participate in launching and promoting Wine Enthusiast products. In essence you will be the “Go To” person for our B2B line.

 PRIMARY RESPONSIBILITIES:

  • Understanding who our target customers are and how we can reach them
  • Determine product availability to market to B2B partners
  • Review and maintain all databases that hold product information
  • Maintain inventory feeds
  • Collect and maintain all relevant marketing information required by B2B Team
  • Maintain communication with B2B partners and provide them with all necessary product information (images, item specs, shipping specs, product details, etc.)
  • Keep track of what is being sold by which partner and report on sales performance.

SKILLS & QUALIFICATIONS:

  • Organized and detail-oriented with the ability to manage several projects at any given time.
  • Ability to utilize clear and effective communication skills both verbal and written.
  • Ability to plan for the “what ifs” and solve problems with excellent follow through
  • Ability to work independently, as well as a team player
  • Working knowledge of Microsoft Office especially Excel
  • BA/BS preferred

This is a full time position working on sight at our headquarters in Westchester County, NY.  It provides a competitive compensation package which includes paid time off and benefits. If you are interested in this position and your skills meet our qualifications please forward your resume to hr@wineenthusiast.net.

Please no phone calls or third party inquiries. EOE


eCommerce Product Coordinator

Wine Enthusiast Catalog (www.WineEnthusiast.com) is a world-renowned multi-channel marketer, with exclusive wine related products that cannot be found anywhere else! We are focused in the wholesale, retail and consumer direct markets and seek an eCommerce Product Coordinator to join our team working at our headquarters in Valhalla, New York.

 Our eCommerce Product Coordinator will be responsible for the day-to-day performance of WineEnthusiast.com’s online product selection. You will develop, execute and measure on-site product listings, and recommend changes and ways to increase sales and profit results. You will own the Product Detail Pages on WineEnthusiast.com!  This position reports to the Chief Marketing Officer.

RESPONSIBILITIES:

  • Collaborate with the Marketing, Merchandising and Creative team to ensure appropriate merchandising focus and successful product launches
  • Update product catalog on the WineEnthusiast.com web site
  • Understand the competition, identify opportunities and challenges for current and future business, analyze how like products are merchandised on other sites (communicate pros and cons of competitors’ merchandising)
  • Understand company’s product features and benefits, consisting of accessories and wine storage.
  • Master third-party applications to consistently improve the performance of merchandising placements on the website
  • Recommend and lead development of any additional pages/sections (landing pages, how-to areas, video libraries, FAQs, etc.) that can improves sales conversions for the online and phone channels.
  • Work closely with internal departments (most importantly, Sales and Customer Service) to deliver accurate and detailed information to assist their job functions.
  • Understand dependencies between campaign efforts and other marketing initiatives (e.g., cross-channel plans)
  • Maintain excellent communication to insure all department activities are thoroughly understood

Requirements:

  • Must possess excellent follow-up capabilities, and ability to prioritize and handle multiple tasks.
  • Must be Tech Savvy, analytical thinking and detail-oriented.
  • Knowledge of HTML and Adobe Creative Cloud Apps is a plus!
  • A knowledge or a passion for wine and the wine lifestyle is most definitely a plus!
  • Organized and detail-oriented.
  • 1-2 years of similar work experience would be best
  • Ability to solve problems with excellent follow through
  • Ability to work independently, as well as a team player
  • Knowledge of Microsoft Office, and Excel
  • BA/BS preferred

If you are interested in this position please forward your resume to hr@wineenthusiast.net.  We will reach out to those candidates who best match our requirements. Please no phone calls or third parties. EOE


Customer Service Representative 

The Wine Enthusiast, a direct marketing and e-commerce leader in providing wine cellars, racking and wine accessories is seeking to add articulate, friendly and dependable professionals to our Customer Support Division at our new headquarters in Valhalla, NY. We have full and part time positions available.

The key to being a successful Customer Service Representative at the Wine Enthusiast is knowing how to always put the customer first. We ensure our customers receive timely, accurate and knowledgeable information as well as assistance and accuracy processing their orders.

The main responsibilities include:

  • Answer in-bound customer calls
  • Communicate with customers via email & Live Chat
  • Command thorough product knowledge of our merchandise
  • Process customer orders accurately and quickly via our computer system
  • Assist customers with product selection and questions
  • Process and resolve customer inquires promptly

We have a great work environment and great employees. We provide paid training as well as offer benefits, paid time off, an on-site café and gym, a round trip shuttle service to White Plains train Station, covered parking, all within a park like setting.  If this position interests you and your skills meet the requirements please forward a cover letter and resume  Please no phone calls or third parties. We will contact those candidates who best match the job responsibilities. EOE

 Requirements

Successful candidates will:

  • Have 1-2 years of Customer Service experience
  • Maintain fast and accurate data entry skills (Excel is a plus)
  • Be detail oriented
  • Possess excellent interpersonal and communication skills
  • Be good listeners
  • Have strong multi-tasking skills and outstanding organizational skills
  • Be able to work in high demand environment with minimal supervision
  • Have a clear, calm and pleasant speaking voice
  • Have prior call center experience
  • Have prior receptionist and or retail experience

A bonus would be to have an interest in learning about our wine refrigeration units or experience working with refrigeration/electronic appliances.

We provide a competitive compensation package which includes paid time off and benefits. If you are interested in this position and your skills meet our qualifications please forward your cover letter and resume to hr@wineenthusiast.net .  Please no phone calls or third party inquiries. EOE

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