Career Opportunities

Wine Enthusiast Companies include Wine Enthusiast Magazine (WineMag.com), the world’s leading print and digital source for all wine and food content, with over 25,000 wines rated and reviewed on an annual basis, Wine Enthusiast (WineEnthusiast.com), the premier source for wine storage products and accessories, WineExpress.com, the most curated wine sales website. The Wine Enthusiast Companies are a driving force in the marketplace. Our products excite, satisfy, enrich, entertain and inspire. Founded in 1979, Adam and Sybil Strum were newlyweds starting a business out of the attic in their home. Nearly 35 years later, The Wine Enthusiast Companies is a nationally recognized brand and leader in the wine space, a prominent multi-channel marketer with a full-breadth line of wine-related products in the wholesale, retail and consumer direct markets. The headquarters is located in Valhalla New York, just north of Manhattan.

We have unique opportunities for motivated and entrepreneurial professionals to join our team. Please send your resume to corporatehr@wineenthusiast.net


Executive Assistant

Wine Enthusiast Companies headquartered in Westchester County, NY is seeking an experienced Executive Assistant to join our team.

The Executive Assistant reports directly to the Co-founder in a one-on-one working relationship and at times is called upon to perform administrative duties for our executive management team. The person we are seeking is professional, highly organized, works with confidence, and can communicate effectively and professionally with a wide range of external and internal contacts.

The main responsibilities of this position include managing corporate travel, setting up meetings, handling executive lunch orders, protocol communications, management of office supplies, internet research, and assisting with data entry projects.

The successful candidate will have experience with all the aspects of making both domestic and international travel arrangements. As well, possess strong computer and internet research skills, flexibility, excellent interpersonal skills, project coordination experience, and the ability to work well with all levels of internal management and staff. This may include outside clients and vendors. Sensitivity to confidential matters is also a requirement.

Work will be performed at our headquarters located in Valhalla, NY. Along with the opportunity to work with great people, we offer a competitive compensation package which includes a 37.5-hour work week, personal, holiday time, sick time, medical, dental, vision, and life insurance benefits, 401k employee discounts, shuttle service to and from White Plains train station on-site gym with free fitness classes, cafeteria, and covered parking- in a beautiful campus setting.

If you are interested in this full-time position, have a college degree, and have a minimum of 3 years of experience, please forward a cover letter and resume to corporatehr@wineenthusiast.net. We will reach out to those candidates who best match our requirements. Please no phone calls or third parties. We are proud to be an EOE.


Art Director, Wine Enthusiast Commerce

Wine Enthusiast Companies, the leading full-service provider of innovative products and services for the wine lifestyle, is seeking a seasoned leader to serve as Art Director. Reporting to the CMO, this person will be a key member of the leadership team with a vision for progressive design and a keen vision for a high-end aesthetic. In this role, there will be accountability for leadership and the management of print catalog and digital assets. The ability to balance revenue generation with aesthetic vision is key. Ideal candidates will possess the necessary skill to handle varying priorities and extremely tight schedule demands.

Creative Leadership & Strategy

  • Candidates should have a clear point of view that coincides with Management. Key is creating a cohesive, consistent look and feel across print, online, product packaging, and social media.
  • Develop design concepts & templates that match the ideal aesthetic of our customer base. Create seasonal strategies and themes for catalog layouts, covers and photography.
  • Manage and support the product photography, producing for both print & online, as well as for third-party resellers.
  • Work closely with Marketing, Merchandising and Inventory teams to build around promotions and important new product launches.
  • Manage copy process, layouts and production schedule for 7 unique print catalogs per year. Develop Product Packaging & Sales Decks for B to B presentation meetings.
  • Work directly with the Video & Web Design teams to enhance the presentation of all new products and promotions.

Qualifications/Professional Experience

  • 10+ years of progressive creative direction
  • Working knowledge of technology & creative software packages for designing catalogs.
  • Highly effective & impressive interpersonal skills and organizational communication skills
  • Experience with consumer products and production environments. Experience with luxury retail a plus.
  • Demonstrable success in print catalog design of home furnishing and appliance products.
  • A strong sense of teamwork and the desire to grow a staff into a cohesive goal-oriented group.

Advertising Coordinator, Labels Manager

We’re looking for a motivated and enthusiastic newcomer to the advertising landscape to grow with Wine Enthusiast Media! This role will focus specifically on our Label Sales program, which allows our alcohol beverage clients to promote their favorable Wine Enthusiast tasting panel ratings across the entire industry.

This role reports into our Buying Guide Manager and requires a nimble mindset that works across multiple databases and contacts both internally and externally. The current process is always evolving and there are numerous possibilities for this resourceful role to evolve with it!

Responsibilities:

  • Database management and cleanliness for client records
  • Data-entry and tasting panel assistance for wine, spirits & beer ratings
  • Client coordination and management
  • Providing label sales analytics and reporting to our Business Intelligence Manager
  • Opportunity to manage sales territory for spirits & beer clients
  • Consistently look for opportunities to create process efficiencies

Requirements:

  • Hyper organized and detail oriented
  • Comfortable functioning independently
  • A resourceful nature and tech fluency to provide creative efficiency solutions
  • Client friendly and comfortable with professional communication styles
  • Confident in Microsoft Excel and general spreadsheet capabilities
  • Online and email marketing experience a plus
  • Program familiarity with Netsuite, SalesForce and/or DotDigital/Dotmailer a plus

Includes full medical, dental and vision benefits, employee discount, optional weekly gym classes and optional wine tasting class participation.

The position is 40 hours per week at our beautiful Valhalla, NY headquarters which has onsite covered parking, a cafeteria and a gym for employees.

If this position interests you and your skills meet the requirements please forward a cover letter and resume to hrjobs@wineenthusiast.net. We look forward to reaching out to those

candidates who best match the needs of this position so no phone calls or third parties are necessary. We are proud to be an EOE.


Director of B2B Business Development

As a nationally recognized brand and category leader, we have a unique opportunity for a motivated and entrepreneurial professional to join us as our Director of B2B Business Development. Reporting to the Vice President of Sales, this person will be responsible for developing and implementing strategic sales plans designed to ensure consistent growth and market dominance in the Retail and Wholesale B2B channels.

Responsibilities include:

  • Develop and mentor a motivated sales force to maintain and expand our existing national presence with brick & mortar and e-commerce retailers. (Current customers include Costco, Amazon, Wayfair, Home Depot, Best Buy, Lowes, Total Wine, Bed Bath & Beyond and more)
  • Develop and execute a sales plan to build and grow sales with appliance distributors and key appliance retailers targeting the Kitchen and Architectural Design marketplace
  • Discover new ecommerce channels and platforms for Wine Enthusiast key products to resell
  • The ability to establish and build long-term trusted relationships with key account buyers, planners and support personnel.
  • Identify business opportunities with the accounts and work with internal partners to create customized plans to drive results.
  • Develop and present key account business reviews to grow business and profits.
  • Manage a staff of account manager, admin and customer service
  • Represent the organization and present products at trade exhibitions & events.
  • Provide detailed reporting to executive management in a timely manner.
  • Domestic travel as required

Reports To:

VP of Sales

Education:

Bachelor’s Degree

Professional Experience:

Possess a minimum of 5-10 years of hands on selling experience with national accounts within Big Box, Appliances and E-Commerce categories.

Required Skills:

Proven record of achievement with strong leadership and mentoring qualities.

Utilize exceptional verbal and written communication skills.

Maintain excellent follow-up and attention to detail.

Managed both company and independent sales professionals.

Entrepreneurial thinking and a strong desire to excel.

Technical Skills:

Proficient in Microsoft Office Suite, Internet, NetSuite and various social media platforms.

Other Information:

Includes full medical, dental and vision benefits, 401K match, employee discount, optional weekly gym classes and optional wine tasting class participation.

The position is 40 hours per week at our beautiful Valhalla, NY headquarters which has onsite covered parking, a cafeteria and a gym for employees

About Us:

The concept of making the wine lifestyle, and everything it represents, accessible to everyone is what Wine Enthusiast Companies is all about. Founded in 1979 by Adam and Sybil Strum— newlyweds who launched a  wine accessories business out of the attic in their home —40 years later, Wine Enthusiast is a nationally-recognized leader in the wine media space and a prominent multi-channel marketer with a full-breadth line of wine-related products.

Please send your resume to corporatehr@wineenthusiast.net


Internship, Finance

Wine Enthusiast Companies, the world’s premier source for wine storage and accessories, as well as the most curated wine sales website, is a driving force in the marketplace. Our products excite, satisfy, enrich, entertain and inspire. Founded in 1979, Wine Enthusiast Companies is a prominent multi-channel marketer with a growing line of wine related products addressing the wholesale, retail and consumer direct markets. Our headquarters is located in Valhalla New York, just north of Manhattan.

As a nationally recognized brand and category leader, we have a unique opportunity for a motivated and entrepreneurial professional to join our internship program, reporting to the CFO.

Program Includes:

  • Assist with company forecasting and budgeting
  • Assist with analyzing Netsuite reports
  • Assist with special projects
  • 35-40 hours per week

Please send your resume to corporatehr@wineenthusiast.net


Wine Cellar Product Support Specialist

Do you like to troubleshoot and repair household appliances, refrigerators, motors, engines, or other consumer technology? Do you find it enjoyable to know how things work and solve customer concerns by applying your knowledge and problem-solving skills? If this is your strength we might have a great opportunity for you to join our customer service team.

The Wine Enthusiast is a direct marketing and e-commerce leader in providing wine cellars, racking and wine accessories. We are currently seeking a professional who can fill the role as one of our Product Support Specialist working from our headquarters in Valhalla, NY.

The primary job of the Wine Cellar Product Support Specialist is to provide general customer service and telephone troubleshooting for customers and field repair technicians needing assistance with operating or repairing wine storage refrigerators and wine cellar cooling units.

Along with having an inquisitive nature, a mechanical ability and pride yourself at being a problem solver, the following will help you be a successful candidate:

  • have 2-3 years of Technical experience (yes, we would prefer HVAC but electrical/machinery/automotive or small engine interest is ok as well)
  • have prior customer service experience
  • have a clear, calm and pleasant speaking voice
  • possess excellent interpersonal and communication skills
  • have strong multi-tasking skills and outstanding organizational skills
  • be able to work in high demand environment with minimal supervision

It is important to understand this position is not related to Information technology, software development, computer help desk, system support or any which involve computer hardware and or software support.

The main responsibilities include:

  • Handle incoming wine cooler and wine cellar refrigeration product support calls in an effort to troubleshoot potential defect and/or usability
  • Contact service companies to initiate repair calls
  • Work with in-house refrigeration service technician on return unit repairs
  • Work with Inventory planning to order replacement parts for wine cellar repairs

We offer a competitive compensation package which includes a 37.5 hour work week, paid vacation, personal and sick time, medical, dental, vision, and life insurance benefits, 401k, employee discounts, shuttle service to and from White Plains train station, onsite covered parking, cafeteria and gym as well as opportunities to join our yoga, wine tasting and kick boxing classes.

If this position interests you and your skills meet the requirements please forward a cover letter and resume to hrjobs@wineenthusiast.net. We look forward to reaching out to those candidates who best match the needs of this position so no phone calls or third parties are necessary. We are proud to be an EOE.


National Sales Account Manager

Wine Enthusiast Companies, the world’s premier source for wine storage & accessory products, is a driving force in the marketplace. Our products excite, satisfy, enrich, entertain and inspire. Founded in 1979, Wine Enthusiast Companies is a prominent multi-channel marketer with a growing line of wine related products addressing the wholesale, retail and consumer direct markets. Our headquarters is located in Valhalla New York, just north of Manhattan.

As a nationally recognized brand and category leader, we have a unique opportunity for a motivated and entrepreneurial professional to join us as our National Accounts Manager. Reporting to the Senior Vice-President, this person will be responsible for developing and implementing strategic sales plans designed to ensure consistent growth and market dominance in the Retail and Wholesale channels.

Notable Responsibilities include:

  • The ability to establish and build long-term trusted relationships with key account buyers, planners and support personnel.
  • Identify business opportunities with the accounts and work with internal partners to create customized plans to drive results.
  • Develop and present key account business reviews to mutually grow business and profits.
  • Manage a staff of one account manager, admin and customer service
  • Develop and execute a sales plan to build and grow sales with appliance distributors and key appliance retailers targeting the Kitchen and Architectural Design marketplace.
  • Develop and mentor a motivated sales force to maintain and expand our existing national presence with brick & mortar and e-commerce retailers. (Current customers include Costco, Amazon, Wayfair, Home Depot, Best Buy, Lowes and Total Wine)
  • The talent to achieve targeted company goals in sales and profits.
  • Represent the organization at trade exhibitions & events.
  • Provide detailed reporting to executive management in a timely manner.
  • Domestic travel as required

Requirements:

  • Possess a minimum of 7-10 years of hands on selling experience with national accounts within Big Box, Appliances and E-Commerce categories.
  • Proven record of achievement with strong leadership and mentoring qualities.
  • Utilize exceptional verbal and written communication skills.
  • Maintain excellent follow-up and attention to detail.
  • Managed both company and independent sales professionals.
  • Proficient in Microsoft Office Suite, Internet, NetSuite and various social media platforms.
  • Entrepreneurial thinking and a strong desire to excel.

In addition to offering a great group to work with, we also provide a competitive compensation package which includes a 37.5 hour work week, paid vacation, personal and sick time, medical, dental, vision, and life insurance benefits, 401(k), employee discounts, shuttle service to and from White Plains train station, onsite covered parking, cafeteria and gym as well as opportunities to join our yoga, wine tasting and kick boxing classes.

If this position interests you and your skills meet the requirements please forward a cover letter and resume to hrjobs@wineenthusiast.net. We look forward to reaching out to those candidates who best match the needs of this position so no phone calls or third parties are necessary. We are proud to be an EOE.


Chargeback Coordinator

Our Chargeback Coordinator research and investigate open claims and chargeback deductions, resolving disputes initiated by the issuing bank, and process all merchant chargebacks within the time frames established by card brands in order to prevent loss.

Using your chargeback experience, you’ll evaluate the complaint, research the dispute and resolve it under the card bank regulations and rules, preparing and submitting the required documentation on chargeback cases .You’ll review, analyze and process all re-presentments, pre-arbitration, arbitration, pre-compliance and compliance cases pending in the card brands portals, as well as review vendor guides and communicate possible non-compliance issues with internal team.

Responsibilities include:

  • Maintain a log on all pending issues with status of resolution for future reference
  • File disputes/claims by obtaining carrier or necessary documentation, submission and follow-up
  • Assist with additional chargeback projects or reports as assigned.
  • Dispute invalid deductions within the claim’s expiration time-frame, and follow through until resolved
  • Research and resolve high volume of customer deductions/chargebacks pertaining to shipping violation claims, allowances, discounts, damages, pricing, and shortages
  • Interact with internal departments during the process of validating deductions
  • Prepare and submit necessary adjustments for processing; Review and validate all chargeback activity for proper processing and reconciliation.

Reports To:

Finance

Education:

High school, Associate’s Degree preferred

Professional Experience:

2-5 years professional work experience processing chargebacks

Required Skills:

Previous position processing chargebacks

Familiarity with all credit card portals

High chargeback win ratio

The ability to learn quickly

Exceptional verbal and communication skills

The ability to proactively prioritize, manage and complete multiple projects simultaneously within time constraints and with strong attention to detail

Displays a sense of urgency and problem-solving skills

Strong negotiation and follow-up capabilities

Technical Skills:

Familiarity with Microsoft Office (Outlook, Word, Excel)

Preferred skills:

Familiarity with Netsuite ERP system

Location/Remote Work:

Remote work is available

Other Information:

Includes full medical, dental and vision benefits, 401K match, employee discount, optional weekly gym classes and optional wine tasting class participation.

The position is 40 hours per week at our beautiful Valhalla, NY headquarters which has onsite covered parking, a cafeteria and a gym for employees