“It was by far the worst and most challenging time in the 28-year history of this restaurant,” says Dave Hemphill, Snake River Grill’s Wine and Beverage Director. “We zigged and zagged as new information, guidelines and comfort levels of both staff and guests changed.”
The restaurant is located at the foot of Grand Teton National Park in the ski resort community of Jackson Hole, where declining tourism meant it had little of its usual global clientele. Still, it installed elaborate air filtration technology and other safety measures to serve local customers.
“Most importantly, we survived,” says Hemphill. “We’ve been one of the fortunate stories while so much of the restaurant industry has been decimated. Our hearts go out to all affected.”